Close Menu
  • Entertainment
  • Lifestyle
  • Relationships
  • Tips & Tricks
  • Celebrity Kids
Facebook X (Twitter) Instagram
  • Disclaimer
  • About us
  • Privacy Policy
  • Contribute & Advertise with Us
Facebook X (Twitter) Instagram Pinterest Vimeo
GistFestGistFest
  • Entertainment

    Sofia Richie and Elliot Grainge Revisit Lavish Wedding Venue Amid Backlash Over Cheating Rumors

    June 24, 2025

    Sarah Jessica Parker Carrie Bradshaw Role: Why She Found Playing the Role So Emotionally Draining

    June 23, 2025

    Exes Megan Fox and MGK Unveil Their Baby Girl’s Name Following ‘Celestial Seed’ Mix-Up

    June 20, 2025

    Jessica Alba Paid Tribute to Estranged Husband Cash Warren on First Father’s Day After Their Split

    June 19, 2025

    King Charles’ Father’s Day Message 2025: Subtle Nod to Prince Harry Sparks Speculation of Royal Reconciliation

    June 18, 2025
  • Lifestyle

    Sofia Richie and Elliot Grainge Revisit Lavish Wedding Venue Amid Backlash Over Cheating Rumors

    June 24, 2025

    Sarah Jessica Parker Carrie Bradshaw Role: Why She Found Playing the Role So Emotionally Draining

    June 23, 2025

    Exes Megan Fox and MGK Unveil Their Baby Girl’s Name Following ‘Celestial Seed’ Mix-Up

    June 20, 2025

    Jessica Alba Paid Tribute to Estranged Husband Cash Warren on First Father’s Day After Their Split

    June 19, 2025

    King Charles’ Father’s Day Message 2025: Subtle Nod to Prince Harry Sparks Speculation of Royal Reconciliation

    June 18, 2025
  • Relationships

    Sofia Richie and Elliot Grainge Revisit Lavish Wedding Venue Amid Backlash Over Cheating Rumors

    June 24, 2025

    Sarah Jessica Parker Carrie Bradshaw Role: Why She Found Playing the Role So Emotionally Draining

    June 23, 2025

    Exes Megan Fox and MGK Unveil Their Baby Girl’s Name Following ‘Celestial Seed’ Mix-Up

    June 20, 2025

    Jessica Alba Paid Tribute to Estranged Husband Cash Warren on First Father’s Day After Their Split

    June 19, 2025

    King Charles’ Father’s Day Message 2025: Subtle Nod to Prince Harry Sparks Speculation of Royal Reconciliation

    June 18, 2025
  • Tips & Tricks

    Sofia Richie and Elliot Grainge Revisit Lavish Wedding Venue Amid Backlash Over Cheating Rumors

    June 24, 2025

    Sarah Jessica Parker Carrie Bradshaw Role: Why She Found Playing the Role So Emotionally Draining

    June 23, 2025

    Exes Megan Fox and MGK Unveil Their Baby Girl’s Name Following ‘Celestial Seed’ Mix-Up

    June 20, 2025

    Jessica Alba Paid Tribute to Estranged Husband Cash Warren on First Father’s Day After Their Split

    June 19, 2025

    King Charles’ Father’s Day Message 2025: Subtle Nod to Prince Harry Sparks Speculation of Royal Reconciliation

    June 18, 2025
  • Celebrity Kids

    Sofia Richie and Elliot Grainge Revisit Lavish Wedding Venue Amid Backlash Over Cheating Rumors

    June 24, 2025

    Exes Megan Fox and MGK Unveil Their Baby Girl’s Name Following ‘Celestial Seed’ Mix-Up

    June 20, 2025

    DDG Files Restraining Order Against Halle Bailey

    June 10, 2025

    Angelina Jolie and Brad Pitt’s Divorce Timeline

    June 2, 2025

    Meryl Streep’s Daughter Louisa Jacobson Shares Her and Partner, Anna Blundell’s Plans for Valentine’s Day

    February 14, 2025
Subscribe
GistFestGistFest
Home » Why Are Huge Retailers Removing Self-Checkouts From Their Stores?
General

Why Are Huge Retailers Removing Self-Checkouts From Their Stores?

WinifredBy WinifredFebruary 5, 20244 Mins Read
Share Facebook Twitter Pinterest LinkedIn Tumblr Reddit Telegram Email
A Costco Retail Store
Source/Wikimedia Commons
Share
Facebook Twitter LinkedIn Pinterest Email
A Costco Retail Store
Source/Wikimedia Commons

It’s common knowledge that self-checkout technology offers convenience and efficiency to retail stores. However, the system has generated mixed reactions among customers, as many don’t like it. For one, self-checkout systems can be intimidating for customers who are not tech-savvy or used to technology. 

To them, navigating the scanning, bagging, and payment process can be slow and frustrating. Plus, some customers prefer human interaction and attention at checkout lanes to the robotic nature of these machines.

Recently, many retailers have reconsidered their approach to self-checkout systems, including the crowd’s favorite, Costco. They have discovered that though it is efficient, self-checkout has increased the theft rate, customer errors, etc.

Aside from that, retailers recognize that the shopping experience is about creating positive customer interactions. Many consumers value the personal touch and assistance human cashiers provide, which self-checkout lacks. 

ALSO READ: There Will No Longer Be Self Checkouts at Walmart, Costco, and Wegmans Soon!

Boots Managing Director Nigel Murray told the BBC, “Our customers have told us this over time — that the self-scan machines that we’ve got in our stores … can be slow, they can be unreliable, and they’re obviously impersonal.”

Like other retailers, retail giant Costco has decided to remove self-scanning machines from its stores. Costco CEO Craig Jelinek’s decision hinges on his employees doing a better job than self-scanning machines. The company is dedicated to preserving the traditional values of personalized service and customer engagement.

“They are great for low-volume warehouses, but we don’t want to be in the warehouse business,” Jelinek told Bloomberg Businessweek. With human cashiers, Costco can ensure that customers receive the attention and assistance they deserve throughout their shopping experience.

POLL — Should the Government Implement Stricter Penalties To Combat Retail Theft?

Also, scrapping self-service checkout addresses concerns surrounding security and loss prevention. With human cashiers overseeing transactions, it reduces the risk of shoplifting and fraud.

Another factor that gave rise to Costco’s decision is the case of non-members using unauthorized membership cards at its stores. Non-members would sneak in membership cards that didn’t belong to them to gain benefits and discounts. “We don’t feel it’s right that nonmembers receive the same benefits and pricing as our members,” Costco stated.

With this move, Costco can prevent the misuse of membership privileges and ensure that only legitimate customers have access to certain benefits. But it seems the retail company is not the only one that ditched automated machines for human cashiers.

ALSO READ: Teen Shoplifter Who Fatally Stabbed Shop Owner Gets Mild Sentence 

Early last year, Walmart removed self-scanning machines from its stores in New Mexico. In a statement to Business Insider, Walmart spokesperson Josh Havens said, “We continually look at ways to provide our customers with the best shopping experience, and that includes adjusting the checkout area in stores.”

The retail company announced it would increase the number of employees assigned to self-checkout kiosks. The plan is aimed at providing hands-on assistance to customers. In certain instances, these employees may even ring up entire purchases for customers, offering a higher level of support during the shopping process.

As more retail companies remove self-checkouts, we hope to see a shift in the retail industry. Also, as retailers continue to innovate and adapt to changing consumer preferences, the future of self-checkout remains uncertain.

Do you support self-checkout?

You Might Also Like:

Legal Experts Raise Concerns Over Judge’s Handling of Donald Trump’s Document Case

Court Slams Trump With $83 Million Fine in E. Jean Carroll Defamation Suit

Florida Woman Files a Lawsuit Against Lyft, Alleges a Driver Raped Her

“He Wasn’t Supposed to Be Home,” Friends of Man Killed By Gunman Dressed as UPS Worker Say

Connecticut School Faces Criticism for Scrapping Veterans Day, Columbus Day From Holiday Calendar

Share. Facebook Twitter Pinterest LinkedIn Tumblr Email
Previous ArticleCalifornia Governor Hails Democrats, Says They Have Stepped Up Their Game
Next Article This Mortgage Overpayment Hack Can Cut Your Interest by Thousands

Related Posts

General

Jessica Alba Paid Tribute to Estranged Husband Cash Warren on First Father’s Day After Their Split

June 19, 2025
Entertainment

Justin Bieber Tweaks Instagram Post After Revealing Argument Amid Hailey’s Vogue Moment

May 26, 2025
Entertainment

Singer Chris Brown Arrested in the UK for an Alleged Assault Incident From 2023

May 20, 2025
Latest Posts

Sofia Richie and Elliot Grainge Revisit Lavish Wedding Venue Amid Backlash Over Cheating Rumors

June 24, 2025

Sarah Jessica Parker Carrie Bradshaw Role: Why She Found Playing the Role So Emotionally Draining

June 23, 2025

Exes Megan Fox and MGK Unveil Their Baby Girl’s Name Following ‘Celestial Seed’ Mix-Up

June 20, 2025

Jessica Alba Paid Tribute to Estranged Husband Cash Warren on First Father’s Day After Their Split

June 19, 2025

King Charles’ Father’s Day Message 2025: Subtle Nod to Prince Harry Sparks Speculation of Royal Reconciliation

June 18, 2025

Katy Perry and Orlando Bloom Facing Turbulent Times in Their Relationship

June 17, 2025

Teyana Taylor and Aaron Pierre Make Romance Official with a Kiss During His 31st Birthday Celebration

June 16, 2025

Miley Cyrus Opens Up About Healing ‘Messy’ Family Bonds After Years of Turmoil

June 13, 2025
About
About

We’re a news, entertainment and lifestyle hub that is dedicated to giving you quality insight on the latest lifestyle news, movie and TV news, celebrity news and lots more.

Contact us: info@gistfest.com

MOST POPULAR

Alina Nikitina: Everything We Know About the Russian Model

October 4, 2023

Jennifer Rauchet: Inside the Life of Pete Hegseth’s Wife

August 30, 2023

Jacob’s Ladder Piercing: All You Need To Know

July 21, 2023

Subscribe to Updates

Get the latest news delivered straight to your inbox!

Facebook X (Twitter) Instagram
  • Disclaimer
  • About us
  • Privacy Policy
  • Contribute & Advertise with Us
© 2025 GistFest. All Rights Reserved.

Type above and press Enter to search. Press Esc to cancel.